Who this is for
- The other driver was at fault
- The accident happened in Victoria
- You live in metropolitan Melbourne
Insured or not. Businesses, rideshare drivers and cars you don't own included.
Your van is off the road.
Nobody is paying you to wait.
For a sole trader or a small fleet, the vehicle is the business. The days it sits waiting cost more than the panel does, and those days are part of what the at-fault driver owes. We recover the repair, and put a like-for-like vehicle with you meanwhile.
Answered day or night. Melbourne and across Victoria.
Van off the road today? Call 0495 032 111.
Tell us the vehicle and what it does, and we'll tell you what a like-for-like replacement looks like before you lose a day over it.
The panel is the cheap part
Everyone looks at the repair quote. But the jobs you turned down while your vehicle was in the shop do not appear on it, and they are usually the larger figure.
That lost time is not simply an inconvenience you have to absorb. If another driver caused it, it is part of your loss.
The days off the road are part of the loss.
Like for like.
A vehicle that can do the work yours was doing, not whatever happens to be spare.
Fleet and rideshare included.
So are vehicles you drive but do not own.
The downtime counts.
Where another driver caused it, the days off the road are part of the loss, not a cost you absorb.
Like for like, not whatever is spare
A ute cannot be replaced by a hatchback. A refrigerated van cannot be replaced by a wagon. The replacement needs to do the same work as the damaged vehicle. If it cannot, it is not a replacement.
Businesses, fleets, rideshare drivers and vehicles you do not own are all included. What matters is who caused the damage, not whose name is on the registration.
The questions people ask before they call.
If yours isn't here, ring and ask it. We would rather tell you where you stand than have you guess.
Is a work vehicle treated differently?
The recovery works the same way. What changes is what counts as a like-for-like replacement, and the fact that downtime costs you income rather than convenience.
What if the vehicle is leased or not in my name?
Still fine. What matters is who caused the damage.
I drive for rideshare. Does that count?
Yes.
Can I claim the work I lost?
Where another driver caused the damage, time off the road is part of the loss. What is recoverable depends on the evidence you can show, so keep your records.
Do I pay an excess?
No. This is not a claim on your own policy.