0495 032 111 Check if you're eligible

Check if you're eligible

A few questions, about two minutes.

If anyone is currently injured, call 000 first.

Question 1 of 7

Who caused the accident?

Question 2 of 7

Do you have the other driver's details?

Question 3 of 4

The other driver's car

You've said the accident was your fault, so the other driver may be able to have their car repaired at no cost to them. If you have their rego, we can look into it.

Question 3 of 7

What do you have from the scene? Tick all that apply.

Question 4 of 7

Your car's rego

Question 5 of 7

Can your car be driven safely right now?

A broken light, a cracked mirror or a door that won't latch can make a car unroadworthy under Victorian road rules, even if it still drives. If in doubt, pick "not sure".

Question 6 of 7

What's your postcode or suburb?

So we can match you with a repairer near you.

Question 7 of 7

Your details

Good news, you look eligible to have your car repaired and a replacement car at no cost to you.

One of our staff will call you soon to book your car in with a repairer near you.

Good news, you look eligible to have your car repaired at no cost to you, and a replacement car if the inspection shows yours isn't roadworthy.

One of our staff will call you soon to book your car in with a repairer near you.

Let's talk it through.

Fault isn't always obvious, and you don't have to decide now. One of our staff will call you soon, hear what happened, and tell you honestly whether this is a file we can take.

Let's talk it through.

Without the other driver's details it's harder, but not always impossible. A police report, a witness or a rego in a photo can be enough. One of our staff will call you soon to see what we can do.

This one isn't for us.

We recover costs from the at-fault driver's insurer, so if the accident was your fault, your own insurer is the right call. Not sure that's right? and we'll talk it through.